Privacy Policy

1. Introduction

Welcome to Trounce App ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered social media management platform.

By using Trounce App, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Account information (name, email address, password)
• Profile information and preferences
• Payment information (processed securely through third-party providers)
• Social media account credentials (for integration purposes)
• Content you create, schedule, or publish through our platform

2.2 Usage Information

We automatically collect certain information about your use of Trounce App:

• Device information and IP address
• Browser type and version
• Pages visited and time spent on our platform
• Features used and interactions with our AI tools
• Error logs and performance data

3. How We Use Your Information

We use your information for the following purposes:

• Provide and maintain our social media management services
• Process payments and manage your subscription
• Improve our AI-powered content generation features
• Send you important updates about our service
• Provide customer support and respond to your inquiries
• Analyze usage patterns to enhance our platform
• Ensure security and prevent fraud
• Comply with legal obligations

4. Social Media Integration

Trounce App integrates with various social media platforms (Facebook, Instagram, Twitter, LinkedIn) to provide scheduling and management services. When you connect your social media accounts:

• We access only the permissions necessary to post content and retrieve analytics
• We do not store your social media passwords
• We use OAuth protocols for secure authentication
• You can revoke access at any time through your social media account settings

5. AI and Content Processing

Our AI features process your content to generate suggestions, captions, and hashtags. We:

• Use your content solely to provide AI-powered assistance
• Do not use your content to train our AI models without explicit consent
• Implement measures to protect your intellectual property
• Allow you to opt-out of AI processing features

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

• With your explicit consent
• With trusted service providers who assist in operating our platform
• To comply with legal requirements or court orders
• To protect our rights, property, or safety, or that of our users
• In connection with a business transfer or acquisition

7. Data Security

We implement industry-standard security measures to protect your information:

• Encryption of data in transit and at rest
• Regular security audits and updates
• Access controls and authentication protocols
• Secure data centers with physical security measures
• Employee training on data protection best practices

8. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and review your personal data
• Correct inaccurate or incomplete information
• Request deletion of your account and associated data
• Export your data in a portable format
• Opt-out of marketing communications
• Withdraw consent for data processing

To exercise these rights, please contact us at privacy@trounceapp.com or use the data deletion form available at /user-data-deletion.

9. Data Retention

We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you delete your account, we will remove your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws, including standard contractual clauses and adequacy decisions.

11. Children's Privacy

Trounce App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: